Policies

Product Guarantee

We at Pure Sense by Paula strive to give our customers the finest quality ingredients possible. Customer satisfaction is our number one priority. Due to the custom nature of our business, we do not give refunds. However, if you wish to return an unopened and unused item for store credit only, you must do so within 14 days of your purchase. Please call us first at 818-760-0226 to discuss the details of your return. We do not reimburse customers for shipping expense.

 

Privacy Pledge

Pure Sense by Paula believes that confidential information shall remain confidential within the company. We will only use your personal information for the purpose of filling your orders, offering monthly specials, and enhancing your experience within our company. We will never sell or share your personal information, email address or order details with any other companies or individuals.

We are an Authorize.Net Secure site.

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